American University hosted the first ever It's On Us Regional Advisor Summit. We had the pleasure of working with Mackenzie Sammis throughout the planning process of the Summit. From our very first encounter, Mackenzie was eager to go above and beyond to make our Summit everything that we dreamed of. We felt safe knowing that our small but mighty group was all able to be accommodated on the same floor of a dorm. The dorms were clean, spacious, bright, and comfortable. AU Conference & Guest Services staff on site was attentive and supportive throughout the weekend, allowing us to use a cart to transport equipment in between buildings, helping students who were locked out of the room, and allowing us to make use of an auditorium instead of a classroom for the screening of a documentary. All in all, we loved working with American University throughout this process and would certainly consider using them again for our future needs.                
- It's On Us

We have been staying at American University for our school trip for the past ten years. Working with AU is always such a breeze! The staff is organized and diligent. Everyone is so kind and helpful to our children and they make us feel right at home! We have had numerous occasions where we have needed unexpected assistance and we can always count on the folks at AU to help us out such as coordinating an unexpected movie night or rearranging rooming assignments. Planning a middle school trip to Washington D.C. from out of state is a huge endeavor and it is such a relief to be able to count on the staff from AU conference and guest services to be on top of everything. Thanks so much for always providing a home away from home for our middle school students!                           
- The School at Columbia

Our organization greatly appreciated the conference operations coordinator's willingness to provide several options and detailed information, giving her time to meet with us frequently and answer our many questions, help us through a variety of issues with other AU departments, and understand our budget constraints. The service she provided made the whole complicated process much easier. She always kept a positive attitude and was willing to find solutions, plus during the conference, her actual presence and hands-on attitude at all times ensured that everything went smoothly. 
- Guild of Natural Science Illustrators

We have worked with American University's Conference & Guest Services team for three years in a row for one of our non-profit's biggest annual events. Each year, we enjoy working with them and even the undergrad team members are impressively kind and helpful. Thank you, American University Conference & Guest Services!       
- Network for Victim Recovery of DC

We have used the housing and dining facilities at American University for the Shenandoah University Youth Theology Institute for the last two years. Mackenzie Sammis has been our primary contact at AU. She is attentive, accessible, and thorough. It is a joy to work with her. She has been able to meet our shifting program needs in a way that exceeds our expectation each year. As the director of a traveling program, the support offered by American University to adapt our meal plan or housing needs have been invaluable to the success of our program. The food service offered at TDR provided for a variety of dietary needs and preferences; our students, staff, and faculty were full and happy after each meal. We have been pleased with both the housing and food service offered through AU, and would highly recommend other groups like ours to use American University as the home for their summer program while in Washington D.C.  
- Shenandoah University